Policies and Procedures
As a Parish Council we obtain, create and manage a large amount of information relating to our services, customers and partners which require the Council to consider, adopt and follow set policies.
We are committed to both the concepts of transparency and open government but recognise the importance of protecting the privacy of our customers and employees. We intend to achieve this by ensuring that we have clear and understandable rules about the information we collect, hold and share.
Our aim is to ensure that we have the right information to allow us to improve and continue to improve customer service and by managing that information effectively and efficiently, to provide the best value services for customer.
The Council’s main governance document is our Standing Orders. These set out the main rules and processes that govern how we work and how we make decisions:
|Alvechurch-Parish-Councils-Standing-Orders – Reviewed Feb 2023|
Sitting alongside our Standing Orders are our Financial Regulations. These set out further detail about a range of financial processes at the Council including how we procure goods and services, budgets and reporting:
|Financial Regulations – reviewed 2023 |
Approval of Payment Policy & Internet Banking Policy
Reserve and Balances Policy
Internal Control Policy
The Council operates a committee system.
Each year the Council adopt a Members Code of Conduct based on the code published by the National Association of Local Councils (NALC):
|Code of Conduct – Reviewed Feb 2023|
Understanding ones role within the Council is important, the following document sets Member/Officer Protocol:
The Council has a complaints policy, and a policy for dealing with abusive, unreasonable or vexatious complaints:
|Complaints-Procedure – Reviewed Feb 2023 |
Bullying & Harassment Policy
The Council’s Freedom of Information Policy may be viewed here:
|FOI Policy Reviewed 2023|
|It is accepted that there may be occasions when Members are required to assist the Clerk by uploading responses/adverts to Facebook and other ‘virtual’ platforms and this action is considered to still be in line with the Council’s Media Policies. |
Media Policy Statement
|Community Engagement Policy|
APC Memorial Policy
|Memorial Benches and Plaques v3|
|A full list of the Council’s Policies/Procedures and its Publication Scheme can be found below: |
APC – Policy Index
Alvechurch Parish Council – Publication Scheme