Alvechurch Parish Council

Alvechurch Parish Council


Policies and Procedures

As a Parish Council we obtain, create and manage a large amount of information relating to our services, customers and partners which require the Council to consider, adopt and follow set policies.

We are committed to both the concepts of transparency and open government but recognise the importance of protecting the privacy of our customers and employees. We intend to achieve this by ensuring that we have clear and understandable rules about the information we collect, hold and share.

Our aim is to ensure that we have the right information to allow us to improve and continue to improve customer service and by managing that information effectively and efficiently, to provide the best value services for customer.

The Council’s main governance document is our Standing Orders. These set out the main rules and processes that govern how we work and how we make decisions:

Sitting alongside our Standing Orders are our Financial Regulations. These set out further detail about a range of financial processes at the Council including how we procure goods and services, budgets and reporting:

The Council operates a committee system.

Council Financial Regulations
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Remit-of-Cmtts-Document – Reviewed Feb 2021
Appendices – Wiggin Committee Remit

Each year the Council adopt a Members Code of Conduct based on the code published by the National Association of Local Councils (NALC):

Understanding ones role within the Council is important, the following document sets Member/Officer Protocol:

Member Officer Relations
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Member / Officer Relations

The Council has a complaints policy, and a policy for dealing with abusive, unreasonable or vexatious complaints:

Complaints Procedure 2020
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Complaints-Procedure – Feb2021 Final

The Council’s Freedom of Information Policy may be viewed here:

FOI Policy
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FOI Policy 2020


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It is accepted that there may be occasions when Members are required to assist the Clerk by uploading responses/adverts to Facebook and other ‘virtual’ platforms and this action is considered to still be in line with the Council’s Media Policies.

Media Policy Feb 2021
Community Engagement Policy 2020
Communications Policy – May 2020

APC Memorial Policy
Memorial Benches and Plaques v3 2021

Policy Index
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Policy Index